Finish Options

Bleached
Acid Wash	Gray Wash	Sand Blasted	Sun Bleached
Bone Inlay
Floral Bone Inlay	Honey Comb Bone Inlay	Manifestation Bone Inlay
Embossed
Brass Plating	Brass Hole Pattern	Brass Sheet Cover	Criss Cross Brass  Inlay Pattern	Geometric Brass Inlay Pattern
Zig-Zag Brass Inlay Pattern
Hand-Carved
Brick Carving	Capsule Carving	Diamong Carving	Flower Carving Embossed Tile	Flower Carving Wood Tile
Geo Design Pattern	Hexagonal Deep Carved Tile	Mountain Carving	Pineapple Wood Inlay	Round Embossed Tile Carving
Shutter Tile	Square Carving	Square Tile Wood Pattern
Hand Painted
Ash Black Painted	Brick Red Painted	Cream Painted	Gold Coated Finish	Golden Leaf Screen
Gradient Shades of Blue	Gradient Shades of Green	Gradient Shades of Grey	Light Green Painted	Light Yellow Painted
Navy Blue Painted	Pale Blue Painted	Pink Painted	Sky Blue Painted	Slate Gray Painted
Vintage Blue Painted	Vintage Green Painted	White Painted	Teal Painted
Others
Copper Plated with Perforation	Flux Marble Tile
Rattan
Netting Pattern Rattan	Rattan Work Frame
Resin
Leaf Resin Inlay	Black Resin Inlay
Satin Finishes
Ash Blue Black	Caramel	Cherry	Chestnut	Classic Oak
Oak-ish	Rich Honey	Smooth Pine	Sun Bleached	Walnut
Screened Finish
Pineapple	Green Foliage	Floral	Carving	Circle
Geometric	Monochrome	Monochrome Round
Self Wood Pattern
Hexagonal Self Design Tile	Horizonal Layer Wood Tile	Square Design Self Pattern	Self Design Pattern	Sunrise Self Design
Sleek Cement
Cement Finish in Dove Grey	Cement with Brass Inlay

Fabric Options

Linens and Cottons
Mud Linen	Inkcot	London Grey	White
Leather and Leatherite
Vintage Leather	Leatherite with Zebra Print	Leatherite with Tiger Print
Tartans
Battleship Tartan	Canus Tartan	Glasgow Tartan	Olive Green Tartan	Sand Tartan
Terracotta Tartan
Tweeds
Black Tweed	Blue Tweed	Brown Tweed	Gray Tweed	Multi Tweed
Sand Tweed
Velvet
Animal Print Velvet	Black Velvet	Blue Velvet	Brick Red Velvet	Cream Velvet
Dusty Pink Velvet	Green Velvet	Grey Velvet	Mustard Velvet	Velvet with News Print
Quilted Black Velvet	Quilted Dusty Pink Velvet	Skin Color Velvet	Velvet with City Print	Velvet with Floral Print
Velvet with Map Print	Velvet with Post Print	Velvet with Zebra Print
Durry
Christmas Tree Design	Zig-Zag Pattern

Shipping

To most of the USA we offer free shipping, there are a very few areas within the US that is very expensive to ship to an example would be into New Your City or some remote locations. If you would happen to live in one of these areas we would give you a call before your credit card is charged and let you know it there would be any extra expense then you can let us know if you would like to proceed with the order or not. 

Free Freight Service:
Most of our items ship by freight truck, the free shipping is considered curb side service with a lift gate, the freight company will give you a call ahead of time when your order is in your area to setup a deliver time with you.

We will email you your tracking information when your order ship:.
But please remember to check your spam or junk folder for all email correspondence. We are not responsible for emails that we sent that end up in your junk/spam folder or you deleted without reading. You can always call us about your order if you would like at 417-881-3913

White Glove Freight Service:
We offer a white glove service, where the shipping company will un-package/un-crate your order and set it it where you would like and take the packaging away. Very useful for larger items you might want to order. For a white glove quote please call 417-881-3913 us or email us.

Shipping Damage:
Damage items must be reported within 72 hours to Unique Style Solutions, Inc/Unique Mosaic Tables 417-881-3913, if a shipment is refused because of damage please let us know as soon as possible so we can prepare another shipment for you.

We can take an order for you and hold it at our warehouse for no extra charge until you are ready for it, but if a delivery is shipped out and you are not ready for it and didn't let us know that you were not wanting it shipped yet, you will be responsible for any storage fees that the freight company might charge for holding your order.

It is very important that you inspect the order before receiving it.  If you notice any damage on the box and/or on the pallet, please write DAMAGE to the paperwork that you have to sign. If you have not had time to inspect it, please write it PENDING INSPECTION on BOL. If FedEx Ground shipment, please inspect the box. If you sign the paperwork (BOL) clear; without any word “damage” or "pending inspection", that means it is in your possession and that means it is your responsibility if damage occurs on delivery, which means you would have to file a claim with the freight company if damage is found.

If a shipment is returned to us because the freight company can't contact you or you just refused it because you changed your mind, once we receive the shipment back we will inspect it and return a portion of your purchase price to you except for the shipping cost to you and returned shipping cost to back to us.

Out of Country Custom Made Orders:
Some of our products like our bronze and marble pieces are made outside of the US (and we require a 50% deposit) once a product is made and ready for shipping we will require the balance due for the order. We try hard to get products like this to arrive in a timely manner and will keep you updated but once it is in the port/shippers hands we are not responsible for any delay caused by them.

About our Artisan Furniture

Timber Compliances:

This product is made using sustainable resources under certified commercial plantation program

Environmental Compliances:

This product complies with the eco friendly treatment as the pest control used on the timber is environmental safe, this is called Biflex.

Aftercare:

Timber: Avoid placing your furniture under direct sunlight and/or near radiators. Also, occasionally polish the non-painted furniture parts with bees wax to retain sheen and for longer lifespan.

Fabric: To remove everyday household dust and dirt, clean by gently vacuuming the fabric with an upholstery brush. Periodic cleaning of the entire product is required to maintain appearance and to reduce premature wear and fading.

Caution:

All weight and dimensions might vary from the given specifications as this product is handcrafted individually.

Handcrafted

This furniture piece is exclusively handcrafted using 100% solid fruit-wood with no veneers or laminations whatsoever hence features like grain patterns, knots, minor movements or variations are natural occurrences and should not be treated as defects.

Hand Crafted Solid Wood Products

As all our products are made from solid wood timber and are individually handcrafted; do expect minor variations in sizes, finish, fabric, texture, color, knots, grain pattern, timber movement or specifications. These are an integral part of the natural occurrences of the timber along with rustic & handmade nature of the offered products and should NOT be constituted as defects.

If for any reason you do not appreciate the natural occurrences as part of the rustic nature of the hand crafted product; we regret our product portfolio might not be entirely suitable for you.

You may encounter variations from batch to batch hence if you are looking to pair products under similar room settings; you can opt for a bespoke order or take an informed decision about the possible variations.

If you aim to mix and match products within the same environment / room settings, we’ll strongly recommend placing a bespoke order to avoid any color variations / differentiations arising due to different batches.

Artisan Mix and Match Pieces (ordering multi pieces)

You may encounter variations from batch to batch hence if you are looking to pair products under similar room settings; you can opt for a custom/bespoke order.

If you aim to mix and match products within the same environment / room settings, we’ll strongly recommend placing a custom/bespoke order to avoid any color variations / differentiations arising due to different batches.

You can e-mail or call us with any questions or for custom quotes.

Return Policy for Shown Item

Defective Goods and Returns

In the unlikely event that the Goods do not conform to these Terms, please let us know immediately after delivery and follow the below Standard Operating Procedure (SOP) –

• Notify us no later than 2 working days from the date of received delivery
• Always quote the Product Code number & Order Number
• A picture of the defect must be included with your submission together with a brief explanation of the issue to enable our returns team to make a decision against your claim.
• We aim to process the request and revert within 2-5 business days
• If we accept your claim, we will arrange a collection of the goods on an agreed date and once we have analyzed that the goods are either damaged or defected, we will offer one of the below options according to your own claim:
• (a) Issue a credit note
• (b) Issue a discount
• (c) Provide you with a full or partial refund
• (d) Replace the Goods
• (e) Repair the Goods

Standard Operating Procedure for Returned Items

• All returns must be in the original packaging and in the same condition as it was received
• All returns must be submitted with complete evidence and information within 2 working days of your delivery. We do not consider evidence submitted outside the agreed deadlines.
• Incorrect and incomplete notified returns may not be processed
• The courier company will only collect/deliver the approved goods based on our RMA form
• The courier company will only collect the returned product from the registered shipping address (meaning, the original delivery address) and under no circumstances will the product be collected from another address. This safeguard is in place to inspect the product at the original address to avoid any possibility of breakage in subsequent transits.
• If the product has been moved to another address, the return stands void.

Bespoked (Custom Made), On-demand Orders

• We do not accept cancellations, refunds or replacements of bespoke products if the product is already under production or on its way.
• We only accept a replacement or a refund in the rare event of the item arriving damaged. Followed by sufficient evidence of the damage we will then arrange a collection and a replacement/refund.

Back Orders (handmade back orders can take up to 12 to 16 weeks to receive)

• Once executed, back orders are treated like normal ‘standard’ orders and therefore the same Standard Operating Procedure and returns policy is applicable.

Handmade Policy Solid Wood Furniture

100% of our products are hand-crafted individually. Further, most of our products are hand-made from solid wood, hence variation in size, color, finish, texture, natural grain pattern, knots, movement of timber, etc are an integral part of the way products are naturally made and promoted. We strongly recommend that you have made yourself fully aware about the nature of our offered hand-made solid wood products to avoid any disenchantment at a later stage. We regret we will not treat any of the above variations as defects, as these are natural occurrences.

The below attributes are considered as part and parcel of our Handmade products. This is not an exhaustive list.

• Different shades of wood or finish.
• Slight design difference from picture – example the carving is not exactly the same as the published picture.
• Small filler marks – as long as the extent of filler does not cover a high percentage of the piece.
• Dimension differences – within acceptable levels. This applies to positioning of shelf or product height etc... and not just overall dimensions.
• Two pieces not being exactly the same – we already state that if a customer wants to ensure exactly matching pieces they must order ‘bespoke’ products
• Fabric orientation – where the pictures on fabrics are not in exactly the same locations as on the photographs
• Fabric color different to picture – down to the difficulty in color rendition of various computers
• Gap around the drawers and doors to give room for change in temperature.
• In Painted and screen printed items, a minor off-touch as the entire process is manually done and is not machine generated and variations do happen due to wood surface or otherwise.

Upholstered Furniture

You may encounter variations from batch to batch hence if you are looking to pair products under similar room settings; you can opt for a bespoke order or take an informed decision about the possible variations. We regret, will NOT treat any of the above variations as defect, as these are natural occurrences.